Terms and Conditions

TERMS AND CONDITIONS

Last Updated: [06/08/2025]

 Welcome to EFIN CANDLE COMPANY, LLC ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of our products, services, and platforms, including purchases made through our website at https://efincandlecompany.com ("Site") as well as any related digital platforms such as our official pages on social media, Pinterest, or any other affiliated channels or websites (collectively, the "Services").

By accessing or using any part of the Services, you agree to be legally bound by these Terms. If you do not agree with any portion of these Terms, you may not access or use our Services.

1. Products and Descriptions

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not warrant that product descriptions or other content on the Site are complete, current, or error-free. Candle color, scent strength, and appearance may vary due to the handmade nature of our products.

2. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices listed are in [USD] and do not include applicable taxes or shipping costs, which will be calculated at checkout.

Payment must be made in full at the time of purchase. We accept major credit/debit cards and other payment methods as indicated on our Site.

3. Shipping and Delivery

We ship to locations within the United States and [other regions, if applicable]. Estimated shipping times are provided for convenience and are not guaranteed. Delays may occur due to factors beyond our control. Risk of loss passes to you upon our delivery to the carrier.

4. Returns and Refunds

 Due to the nature of our products, all sales are final. However, if you receive a damaged or incorrect item, please contact us within 7 days of delivery at [sales@efincandlecompany.com ]. Requests for replacements or refunds will be subject to review and approval at our discretion. To be eligible, you may be required to provide photos of the product and packaging. Approved claims may be resolved by refund, replacement, or store credit. 

5. Candle Safety Disclaimer

Burn candles within sight, away from drafts and flammable materials. Keep out of reach of children and pets. Never leave a burning candle unattended. We are not liable for any damage or injury resulting from misuse or failure to follow candle care instructions provided on the product or the Site.

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and product designs, is the property of [Your Candle Business Name] and is protected by copyright, trademark, and other intellectual property laws. No content may be used, reproduced, or distributed without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, [Your Candle Business Name] shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use or inability to use our products or services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action arising under or relating to these Terms shall be brought exclusively in the courts located in [Polk County, FL].

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

10. Account Termination and Access

We reserve the right to suspend or permanently disable user accounts without prior notice if we believe there has been a violation of these Terms, fraudulent activity, abuse, or any behavior we deem harmful to our business, community, or other users. This includes, but is not limited to, chargebacks, harassment, or attempts to exploit the return/refund policy.

11. Non-Discrimination Policy

EFIN CANDLE COMPNAY, LLC  is committed to providing a welcoming, respectful experience for all individuals. We strictly prohibit discrimination of any kind based on race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, or any other protected class under applicable law. We reserve the right to deny service or disable accounts that engage in discriminatory, hateful, or abusive behavior.

12. Contact Information

For questions about these Terms, please contact us at:

EFIN CANDLE COMPANY, LLC
Email: info@efincandlecompany.com